Shipping and Delivery

Shipping and Delivery

We strive to deliver your order as quickly and accurately as possible. This document contains all the information regarding our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 business days. Once your order is shipped, you will receive an email with tracking information.

Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during peak times or due to customs procedures.

Shipping Method and Origin
All orders are shipped directly from our supplier in China. Customs fees may apply, depending on the delivery country.

Shipping Costs
Shipping costs are displayed at checkout. These depend on the weight, destination, and chosen shipping method.

Responsibility During Shipping
If tracking information indicates that the package has been delivered, the responsibility falls on the customer.

Please carefully check your address; errors must be reported within 24 hours of placing the order.

For any questions regarding shipping, you can contact us at: info@ethansophiatoronto.com